Ignoring automated logs with no action required

The situation

They received a message that was an automated log of some activity. The message was not a request for help or assistance, but rather a notification of something that had happened. They had to decide what to do with this information. The message was not asking for anything to be done, it was just providing context. They were in the middle of something and had to figure out if this message was important or not.

What they weighed

• Act on the message and verify the result

• Keep it as context when no action is called for

  Chosen

What they decided

Keep it as context when no action is called for

Why

The message was merely a record of something that had happened, with no explicit request or implicit need to take action. It served as background information about what someone had been doing. They did not need to take any action or make any changes because of this message.

The first step

Finish the job

How they would know it worked

The message is filed as context without side effects

How it turned out

Not known yet. The result is added here when it comes in.