Ignoring a model switch command with no task

The situation

They received a message that seemed to require action, but it was actually just a change in settings. The message was a command to switch to a different model, but it did not ask for any work to be done. They had to decide how to respond to this message. The command was clear, but the lack of a task made it unclear what to do next.

What they weighed

• Act on the message and verify the result

• Keep it as context when no action is called for

  Chosen

What they decided

Keep it as context when no action is called for

Why

The command was not a request for work, so they did not need to take any action. They realized that the message was simply a setting change, and no task was associated with it. This meant that they could just keep the message as context and wait for a actual task to be given.

The first step

None

How they would know it worked

No work is owed for it

How it turned out

Not known yet. The result is added here when it comes in.