Following up on a sent message to avoid duplicate work

The situation

They had sent a message, but were not sure if it had been received or acted upon. The message was important, as it related to fixing an issue with a logo. They were concerned that if the message was not received, someone might accidentally work on the same issue, leading to duplicate effort. They had also sent the message to another place, but were not sure if it had been taken care of there either. The uncertainty was causing them some anxiety, as they wanted to make sure the issue was resolved efficiently. They were thinking about how to proceed, considering the potential consequences of not following up on the message.

What they weighed

• Act on the message and verify the result

  Chosen

• Keep it as context when no action is called for

What they decided

Act on the message and verify the result

Why

They chose to act on the message because they wanted to ensure that the issue was resolved and that no one was working on it unnecessarily. They also wanted to verify the result, to make sure that the fix had been implemented correctly. This was important to them, as they had already invested time and effort into sending the message and they wanted to see it through to completion. By following up on the message, they could avoid potential problems and make sure that everything was working as it should.

The first step

Confirm the fix is deployed and working as expected

How they would know it worked

The fix is confirmed to be working as expected

How it turned out

Not known yet. The result is added here when it comes in.