Ignoring automated system messages when no action is required

The situation

They received a message that was clearly automated and not from a human user. The message was instructing another agent to take action on a task. They had to decide how to proceed with this message. The message was sent into a session as a system instruction rather than human input. They knew it was not an actual request from a human user and required no action from them.

What they weighed

• Act on the message and verify the result

• Keep it as context when no action is called for

  Chosen

What they decided

Keep it as context when no action is called for

Why

The message was an automated system log that required no action from them. It was not an actual request from a human user and was meant for another agent. They realized that no check was needed because no action was being taken. The message was kept as context and no further action was taken.

The first step

None

How they would know it worked

None

How it turned out

Not known yet. The result is added here when it comes in.