Saving queued messages from being lost in a crash

The situation

They were worried about losing two long messages they had typed up in case the computer crashed or the idea crashed. They needed to know if these messages would be visible and saved somewhere. This concern was causing them to freak out, as they had invested time and effort into typing out these long messages. The messages were important to them, and they wanted to ensure they wouldn't be lost. They were using a specific tool to type out these messages, and they weren't sure if it had a backup system in place.

What they weighed

• Act on the message and verify the result

  Chosen

• Keep it as context when no action is called for

What they decided

Act on the message and verify the result

Why

They asked a direct question, and checking the session file and other records would provide a clear answer. The tool they were using had a system in place to save messages, and checking this system would put their mind at ease. By verifying the result, they could ensure that their messages were safe and wouldn't be lost in case of a crash.

The first step

Inform them that their messages are saved on disk and will be retrieved when the chat reads them, so they can stop worrying about losing their work.

How they would know it worked

They will know their messages are safe when they receive confirmation that they have been saved and can be retrieved.

How it turned out

Not known yet. The result is added here when it comes in.