Deciding what to do with a confirmation message

The situation

A message was sent confirming that a task had been completed, the task was to unplug and replug some equipment as requested in a chat, the equipment's state is managed by a specific system, the chat had checked the equipment's status after the task was supposedly done and reported that there was still an issue

What they weighed

• Act on the message and verify the result

• Keep it as context when no action is called for

  Chosen

What they decided

Keep it as context when no action is called for

Why

The message was a response to a request in a chat that had already taken action based on it, and the equipment's state is managed by a system that had checked the equipment and reported back, so no further action was needed

The first step

Nothing further in this case, the chat had already checked the equipment

How they would know it worked

The chat's report on the equipment's status after the task was done

How it turned out

Not known yet. The result is added here when it comes in.