Ignoring automated prompts not requiring action

The situation

They received a message that was automated and instructed a local agent to take some work. The message was not a request for them to act, but rather a prompt for a local agent. They had to decide what to do with this message, considering whether to act on it or keep it as context when no action was called for. The message was part of a larger system and was not directly addressed to them. Their role was not to interact with these automated messages, which helped guide their decision. They were able to consider the context of the message and the system it was part of.

What they weighed

• Act on the message and verify the result

• Keep it as context when no action is called for

  Chosen

What they decided

Keep it as context when no action is called for

Why

The message was an automated prompt that did not require any action from them. It was intended for a local agent and was not a request for them to take any action. This made it clear that they should not act on the message. The fact that the message was automated and not addressed to them also supported this decision. Their role in the system was to ignore such messages, which made the choice easier.

The first step

No further action was taken

How they would know it worked

No action was needed

How it turned out

Not known yet. The result is added here when it comes in.